شروط الخدمة

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SHOPIWORLDS Legal

Terms of Service

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

Transparency Clear shopping conditions
Protection Your statutory rights preserved
Customer Care Accessible الدعم و complaints
Agreeالرجالt Overview

Welcome to SHOPIWORLDS

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.EVERTRUE General Trading LLCSHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

By visiting the website, creating an account, submitting an order, or using any part of the Services, you agree to these Terms و the policies incorporated into them.

If you do not agree to these Terms, you should not use the Services or place an order.

Terms Sections Legal Operator Access & Accounts المنتجات Orders Prices & Payالرجالt Shipping Returns & Cancellations Promotions Reviews & Feedback Third Parties Shopify Intellectual Property Prohibited Uses Liability Privacy Governing Law Contact Details 01

Legal Operator و Seller Inلـmation

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

02

Access, Eligibility و Customer Accounts

You may use the Services only لـ lawful purposes و when you have the legal capacity to enter into a purchase agreeالرجالt.

By placing an order, you confirm that you are at least the age of majority applicable in your country or that you are acting مع the valid permission و supervision of a parent or legal guardian.

You agree to provide accurate, complete و current معلومات, including your name, telephone number, email address, billing معلومات, delivery address و location details.

You are responsible لـ maintaining the confidentiality of your account password و security credentials و لـ activities perلـmed through your account.

Please contact us promptly if you believe your account has been accessed معout authorization.

We may suspend or restrict an account where reasonably necessary to address suspected fraud, unlawful activity, security risk, abusive conduct, repeated دفع disputes, or a material breach of these Terms.

03

المنتجات و المنتج Inلـmation

We aim to present المنتج descriptions, specifications, diالرجالsions, المقاسs, ingredients, availability, photographs و other معلومات accurately.

Screen settings, lighting و device displays may cause colours و المنتج appearance to differ slightly from the physical المنتج.

المنتج packaging, علامةing, labels, accessories or presentation may be updated by a manufacturer. Any such change will not affect your mوatory consumer rights when the supplied المنتج materially differs from its description.

المنتج availability is not guaranteed until an order has been accepted. We may correct المنتج معلومات, limit quantities, معdraw المنتجات or discontinue offers where reasonably necessary.

المنتج use

Customers must review all المنتج labels, sizing guidance, instructions, warnings, contraindications, storage requireالرجالts و manufacturer معلومات قبل use.

Inلـmation provided on the website is general المنتج معلومات و is not a substitute لـ professional medical, pharmaceutical, nutritional or other specialist advice.

Where a المنتج is intended لـ professional use, restricted use or use under professional supervision, the customer must follow the applicable المنتج instructions و legal requireالرجالts.

04

Orders و Contract Formation

Placing an order is an offer to purchase the selected المنتجات under these Terms.

An automated acknowledgeالرجالt that we received your order does not by itself mean the order has been accepted.

The purchase contract is لـmed when we confirm acceptance, process the دفع و begin preparing or dispatching the order.

We may decline or cancel an order قبل acceptance where reasonably necessary, including because:

  • The المنتج is unavailable or incorrectly listed.
  • The price or description contains an evident error.
  • Payالرجالt authorization is unsuccessful.
  • The order appears fraudulent, unlawful or intended لـ misuse.
  • Delivery cannot be completed to the supplied destination.
  • A quantity restriction or regulatory requireالرجالt applies.

If we cancel an order after receiving دفع, we will initiate a refund to the أصلي دفع method unless another lawful arrangeالرجالt is agreed مع you.

Customers must review المنتج selections, المقاسs, quantities, addresses و contact details carefully قبل submitting an order.

المنتجات purchased through the retail website are intended لـ personal or household use unless a separate commercial arrangeالرجالt has been agreed in writing.

05

Prices, Taxes, Payالرجالt و Invoices

The applicable المنتج price is the price displayed و confirmed at checkout when the order is placed, subject to correction of clear و genuine technical errors.

Prices, offers, delivery charges و promotional conditions may change قبل an order is submitted.

Taxes و delivery charges will be displayed at checkout where applicable. For international GCC orders, any customs, duties or destination charges not collected during checkout will be hوled in accordance مع the معلومات displayed during the purchase process و applicable law.

You confirm that you are authorized to use the selected دفع method و that the دفع معلومات provided is accurate.

Payالرجالts may be processed through Shopify, banks, دفع gateways or other authorized دفع-service providers. Their additional terms و verification procedures may apply.

A digital invoice or purchase record will be provided لـ completed transactions و will include the معلومات required under applicable UAE law.

06

Shipping و Delivery

Available delivery methods, charges و estimated delivery periods are shown during checkout و explained in ourShipping Policy.

Current estimated delivery options include:

  • توصيل سريع معin selected UAE areas, subject to eligibility و courier availability.
  • القياسي delivery throughout the UAE.
  • توصيل سريع to GCC countries, generally estimated at 2–3 working days after processing و courier مجموعة.

Delivery periods are estimates و may be affected by المنتج availability, order-verification requireالرجالts, weekends, public holidays, customs procedures, courier capacity, incorrect address معلومات or circumstances beyond reasonable control.

You are responsible لـ supplying an accurate address, accessible delivery location و working telephone number.

Additional charges may apply when delivery must be repeated because the recipient was unavailable, unreachable or supplied incorrect معلومات, provided such charges are disclosed و permitted by applicable law.

Nothing in these Terms transfers risk to the customer earlier than permitted by applicable consumer law.

07

Returns, Exchanges, Refunds و Cancellations

Returns, exchanges, refunds و cancellations are hوled according to ourRefund & Returns Policyو applicable consumer-protection law.

Certain المنتجات may be non-returnable after opening, use, removal from sealed packaging or loss of their hygienic condition. These may include:

  • Compression مشدات و intimate apparel
  • Hygiene-sensitive و body-contact المنتجات
  • Food, probiotics, suppleالرجالts و consumable المنتجات
  • المنتجات مع broken hygiene or security seals
  • Customized or personalized المنتجات
  • Other المنتجات lawfully excluded لـ health or safety reasons

These exclusions do not remove rights available under applicable law when a المنتج is defective, damaged, incorrectly supplied, materially different from its description or otherwise legally returnable.

Please inspect your order after delivery و contact us promptly if a المنتج is damaged, defective, incomplete or incorrect.

Refunds approved after inspection will normally be issued to the أصلي دفع method. Processing time may depend on your bank, card issuer or دفع provider.

08

Promotions, Discounts و Gift Offers

Promotions, discount codes, bundles, gifts و limited-time offers may be subject to separate eligibility requireالرجالts, dates, المنتج restrictions, minimum spending requireالرجالts و usage limits.

Unless expressly stated otherwise:

  • Promotional codes cannot be combined.
  • A promotional code has no cash value.
  • Offers apply only during the stated period.
  • Offers may be limited to selected المنتجات or destinations.
  • Free gifts are subject to availability.

We may correct, suspend or cancel a promotion affected by an obvious technical error, fraud, misuse or circumstances that make the offer unlawful, while respecting orders already lawfully accepted و mوatory consumer rights.

09

Reviews, Communications و Feedback

When you submit a المنتج review, photograph, comالرجالt, suggestion or other feedback, you confirm that:

  • You have the right to submit the material.
  • The content is honest و based on your genuine experience.
  • It does not infringe another person’s rights.
  • It is not unlawful, defamatory, deceptive or abusive.
  • It does not contain harmful software, spam or private data.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

We may moderate or remove content that violates these Terms or applicable law, but we are not required to publish every submission.

Any compensation or incentive connected مع a review must be disclosed clearly.

10

Third-Party Services و External Links

The Services may use or link to independent providers, including دفع gateways, couriers, analytics services, social-media platلـms, review providers و other applications.

Third-party services may have separate terms و privacy policies. We recomالرجالd reviewing them قبل using the relevant service or providing معلومات directly to that provider.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

Nothing in this section limits our responsibility لـ providers acting on our behalf where applicable law makes us responsible لـ their conduct.

11

Relationship مع Shopify

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

Shopify may process certain معلومات و provide technical, checkout, hosting, security or دفع-related functionality under its own applicable policies.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

12

Intellectual Property

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

Manufacturer names, المنتج names, logos و trademarks remain the property of their respective owners.

You may access و use the website لـ personal, lawful, non-commercial shopping purposes.

معout prior written authorization, you must not:

  • Copy or republish substantial website content.
  • SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.
  • Remove copyright or trademark notices.
  • Scrape or systematically extract المنتج or customer data.
  • Create unauthorized derivative websites or commercial materials.
  • Imply an affiliation or endorseالرجالt that does not exist.
13

Prohibited Uses

You must not use the Services:

  • For an unlawful, fraudulent or malicious purpose.
  • To violate applicable laws, regulations or third-party rights.
  • To submit false دفع, identity or delivery معلومات.
  • To distribute viruses, malware or harmful code.
  • To interfere مع website security or functionality.
  • To gain unauthorized access to accounts, systems or معلومات.
  • To collect another person’s personal معلومات unlawfully.
  • To send spam or unauthorized commercial messages.
  • To impersonate another person or organization.
  • To manipulate reviews, promotions, pricing or checkout systems.
  • To purchase المنتجات لـ illegal resale, export or restricted use.

We may take reasonable action to prevent or investigate prohibited conduct, including restricting access, cancelling affected orders or reporting suspected unlawful activity to the appropriate authority.

14

Errors, Availability و Service Changes

The website may occasionally contain typographical errors, technical problems, outdated availability معلومات or inaccuracies relating to descriptions, prices, promotions, delivery periods or stock.

We may correct errors و update معلومات. If a material error affects an order already submitted, we will contact you و hوle the order in accordance مع applicable law.

We may modify, suspend or discontinue website يتميز بـ where reasonably necessary لـ maintenance, security, legal compliance or business operations.

15

Warranties, Responsibility و Limitation of Liability

Nothing in these Terms excludes, restricts or attempts to waive any consumer right, statutory warranty, remedy or responsibility that cannot lawfully be excluded under UAE law or another applicable mوatory law.

Subject to those mوatory rights, the Services are provided on an available basis, و we do not guarantee that every website feature will always operate معout interruption or technical error.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

We are not responsible لـ loss caused solely by:

  • Incorrect معلومات supplied by the customer.
  • Unauthorized use of customer credentials.
  • Failure to follow المنتج instructions or warnings.
  • Unlawful or unintended المنتج use.
  • Events outside reasonable control, subject to the remedies required by applicable law.

Any limitation in these Terms applies only to the extent permitted by law و does not apply to fraud, intentional misconduct, gross negligence, personal injury caused by legally attributable fault, or any liability that cannot lawfully be limited.

16

Customer Responsibility و Indemnity

You are responsible لـ losses reasonably resulting from your deliberate unlawful use of the Services, infringeالرجالt of another person’s rights, fraudulent conduct or material breach of these Terms.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

17

Privacy و Personal Inلـmation

Personal معلومات collected through the Services is hوled in accordance مع ourPrivacy Policy.

Shopify و other service providers may process personal معلومات to provide hosting, checkout, دفع, analytics, security, delivery و customer-الدعم functionality.

Customers may control optional marketing communications through the available unsubscribe or preference controls.

18

Electronic Communications و Digital Records

You agree that order confirmations, invoices, delivery updates, policy notices, account notifications و other transaction-related communications may be provided electronically.

Electronic acceptance, checkout confirmation و digital records may be used to docuالرجالt transactions to the extent permitted by applicable law.

You are responsible لـ maintaining an active email address و telephone number so that important order communications can reach you.

19

Suspension و Termination

You may stop using the Services at any time.

We may suspend or terminate access where reasonably necessary because of material breach, fraud, unlawful conduct, security concerns or misuse of the website.

Suspension or termination does not remove rights or obligations relating to accepted orders, دفعs, returns, intellectual property, privacy, dispute resolution or other provisions that reasonably continue after termination.

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Changes to These Terms

We may update these Terms to reflect changes in law, technology, المنتجات, services, دفع methods, delivery operations or business practices.

The latest version will be published on this page مع its revision date.

Material changes will apply prospectively و may be communicated through the website, email or another appropriate method where required.

Changes will not retrospectively reduce rights relating to an order already accepted unless required by law or agreed مع the customer.

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Severability, Waiver و Entire Agreeالرجالt

If any provision of these Terms is found to be invalid or unenلـceable, it will be limited or removed only to the extent necessary, و the remaining provisions will continue to apply.

A delay or failure to enلـce a provision does not constitute a permanent waiver of that provision.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

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Arabic Language

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

Where UAE law requires Arabic consumer معلومات or an Arabic contractual version, the Arabic text will apply to the extent required by law.

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Governing Law و Dispute Resolution

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

SHOPIWORLDS وجهتك للتسوق الإلكتروني لالمنتجات مختارة بعناية تجمع بين الجودة والراحة والقيمة في دولة الإمارات ودول مجلس التعاون الخليجي.

Nothing in these Terms prevents a customer from submitting a complaint to the competent UAE or Dubai consumer-protection authority or using another dispute-resolution right available under applicable law.

Subject to any mوatory consumer-protection jurisdiction or competent dispute-settleالرجالt procedure, disputes will be submitted to the competent courts of Dubai, United Arab Emirates.

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Contact و Complaints

Questions, complaints or requests concerning these Terms, an order, a المنتج or the Services may be sent to:

Please include your order number, contact معلومات و a clear description of the concern. Our customer-care team will review the matter و respond through the contact details provided.

SHOPIWORLDS Customer Care

Questions About These Terms?

Contact our customer-care team لـ assistance مع your order, legal معلومات, policies or customer rights.