Shipping policy
@import url("https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&display=swap");
.sw-elite-shipping,
.sw-elite-shipping * {
box-sizing: border-box;
font-family: "Manrope", -apple-system, BlinkMacSystemFont, "Segoe UI",
sans-serif !important;
}
.sw-elite-shipping {
--sw-navy: #012261;
--sw-deep-navy: #00143c;
--sw-midnight: #080b12;
--sw-gold: #c5a46d;
--sw-gold-light: #ddc79f;
--sw-ivory: #f8f7f3;
--sw-white: #ffffff;
--sw-text: #24272d;
--sw-muted: #686d76;
--sw-line: #e3e1dc;
max-width: 1180px;
margin: 0 auto;
padding: 28px 18px 80px;
color: var(--sw-text);
font-family: "Manrope", -apple-system, BlinkMacSystemFont, "Segoe UI",
sans-serif;
line-height: 1.75;
}
.sw-elite-shipping h1,
.sw-elite-shipping h2,
.sw-elite-shipping h3,
.sw-elite-shipping p {
margin-top: 0;
}
.sw-elite-shipping a {
color: inherit;
}
/* HERO */
.sw-shipping-hero {
position: relative;
min-height: 510px;
display: flex;
align-items: center;
justify-content: center;
overflow: hidden;
padding: 72px 35px;
text-align: center;
color: var(--sw-white);
background:
radial-gradient(
circle at 82% 18%,
rgba(197, 164, 109, 0.24),
transparent 28%
),
radial-gradient(
circle at 15% 85%,
rgba(255, 255, 255, 0.07),
transparent 26%
),
linear-gradient(145deg, var(--sw-deep-navy), var(--sw-navy));
}
.sw-shipping-hero::before {
content: "";
position: absolute;
inset: 18px;
border: 1px solid rgba(255, 255, 255, 0.13);
pointer-events: none;
}
.sw-shipping-hero::after {
content: "";
position: absolute;
top: 50%;
left: 50%;
width: 420px;
height: 420px;
border: 1px solid rgba(197, 164, 109, 0.15);
border-radius: 50%;
transform: translate(-50%, -50%);
}
.sw-shipping-hero-content {
position: relative;
z-index: 2;
max-width: 780px;
}
.sw-hero-eyebrow {
display: inline-flex;
align-items: center;
gap: 14px;
margin-bottom: 22px;
color: var(--sw-gold-light);
font-size: 11px;
font-weight: 700;
letter-spacing: 3.5px;
text-transform: uppercase;
}
.sw-hero-eyebrow::before,
.sw-hero-eyebrow::after {
content: "";
width: 34px;
height: 1px;
background: rgba(221, 199, 159, 0.7);
}
.sw-shipping-hero h1 {
margin-bottom: 22px;
color: var(--sw-white);
font-family: "Manrope", sans-serif !important;
font-size: clamp(42px, 7vw, 76px);
font-weight: 500;
line-height: 1.05;
letter-spacing: -2.5px;
}
.sw-shipping-hero p {
max-width: 670px;
margin: 0 auto;
color: rgba(255, 255, 255, 0.75);
font-size: 16px;
font-weight: 400;
line-height: 1.85;
}
/* TRUST STRIP */
.sw-trust-strip {
display: grid;
grid-template-columns: repeat(3, 1fr);
margin-bottom: 72px;
background: var(--sw-white);
border: 1px solid var(--sw-line);
border-top: 0;
}
.sw-trust-item {
padding: 27px 20px;
text-align: center;
border-right: 1px solid var(--sw-line);
}
.sw-trust-item:last-child {
border-right: 0;
}
.sw-trust-item span {
display: block;
margin-bottom: 7px;
color: var(--sw-gold);
font-size: 10px;
font-weight: 800;
letter-spacing: 2px;
text-transform: uppercase;
}
.sw-trust-item strong {
display: block;
color: var(--sw-navy);
font-size: 18px;
font-weight: 600;
letter-spacing: -0.3px;
}
/* SECTION HEADINGS */
.sw-section-heading {
max-width: 760px;
margin: 0 auto 42px;
text-align: center;
}
.sw-section-heading small {
display: block;
margin-bottom: 12px;
color: var(--sw-gold);
font-size: 10px;
font-weight: 800;
letter-spacing: 3px;
text-transform: uppercase;
}
.sw-section-heading h2 {
margin-bottom: 15px;
color: var(--sw-navy);
font-family: "Manrope", sans-serif !important;
font-size: clamp(32px, 5vw, 48px);
font-weight: 500;
line-height: 1.18;
letter-spacing: -1.5px;
}
.sw-section-heading p {
margin-bottom: 0;
color: var(--sw-muted);
font-size: 15px;
font-weight: 400;
}
/* UAE DELIVERY */
.sw-uae-section {
margin-bottom: 90px;
}
.sw-delivery-grid {
display: grid;
grid-template-columns: repeat(2, 1fr);
border-top: 1px solid var(--sw-line);
border-left: 1px solid var(--sw-line);
}
.sw-delivery-card {
min-height: 320px;
padding: 43px 38px;
background: var(--sw-white);
border-right: 1px solid var(--sw-line);
border-bottom: 1px solid var(--sw-line);
}
.sw-delivery-number {
display: block;
margin-bottom: 45px;
color: var(--sw-gold);
font-size: 15px;
font-weight: 700;
letter-spacing: 1px;
}
.sw-delivery-card h3 {
margin-bottom: 13px;
color: var(--sw-navy);
font-family: "Manrope", sans-serif !important;
font-size: 27px;
font-weight: 600;
letter-spacing: -0.8px;
}
.sw-delivery-time {
display: block;
margin-bottom: 19px;
color: var(--sw-midnight);
font-size: 13px;
font-weight: 800;
letter-spacing: 1px;
text-transform: uppercase;
}
.sw-delivery-card p {
margin-bottom: 0;
color: var(--sw-muted);
font-size: 14px;
font-weight: 400;
}
.sw-delivery-card--featured {
color: var(--sw-white);
background:
radial-gradient(
circle at top right,
rgba(197, 164, 109, 0.2),
transparent 34%
),
var(--sw-navy);
}
.sw-delivery-card--featured h3,
.sw-delivery-card--featured .sw-delivery-time {
color: var(--sw-white);
}
.sw-delivery-card--featured p {
color: rgba(255, 255, 255, 0.72);
}
/* NOTICE */
.sw-elegant-notice {
display: grid;
grid-template-columns: auto 1fr;
gap: 20px;
align-items: start;
padding: 25px 28px;
margin-top: 22px;
background: var(--sw-ivory);
border-left: 2px solid var(--sw-gold);
}
.sw-elegant-notice-symbol {
color: var(--sw-gold);
font-size: 24px;
font-weight: 600;
line-height: 1;
}
.sw-elegant-notice p {
margin: 0;
color: var(--sw-muted);
font-size: 13px;
font-weight: 400;
}
/* GCC SECTION */
.sw-gcc-section {
padding: 82px 50px;
margin-bottom: 80px;
background: var(--sw-ivory);
}
.sw-gcc-header {
display: grid;
grid-template-columns: 1fr auto;
gap: 40px;
align-items: end;
padding-bottom: 32px;
border-bottom: 1px solid var(--sw-line);
}
.sw-gcc-header small {
display: block;
margin-bottom: 12px;
color: var(--sw-gold);
font-size: 10px;
font-weight: 800;
letter-spacing: 3px;
text-transform: uppercase;
}
.sw-gcc-header h2 {
max-width: 680px;
margin-bottom: 0;
color: var(--sw-navy);
font-family: "Manrope", sans-serif !important;
font-size: clamp(34px, 5vw, 52px);
font-weight: 500;
line-height: 1.15;
letter-spacing: -1.5px;
}
.sw-gcc-time-badge {
min-width: 210px;
padding: 18px 22px;
text-align: center;
color: var(--sw-white);
background: var(--sw-navy);
}
.sw-gcc-time-badge span {
display: block;
color: var(--sw-gold-light);
font-size: 9px;
font-weight: 800;
letter-spacing: 2px;
text-transform: uppercase;
}
.sw-gcc-time-badge strong {
display: block;
margin-top: 4px;
font-size: 21px;
font-weight: 600;
letter-spacing: -0.5px;
}
.sw-gcc-list {
display: grid;
grid-template-columns: repeat(3, 1fr);
}
.sw-gcc-country {
position: relative;
min-height: 190px;
padding: 34px 26px;
background: transparent;
border-right: 1px solid var(--sw-line);
border-bottom: 1px solid var(--sw-line);
}
.sw-gcc-country:nth-child(3n) {
border-right: 0;
}
.sw-gcc-country:nth-last-child(-n + 3) {
border-bottom: 0;
}
.sw-country-code {
display: block;
margin-bottom: 30px;
color: var(--sw-gold);
font-size: 10px;
font-weight: 800;
letter-spacing: 2px;
}
.sw-gcc-country h3 {
margin-bottom: 8px;
color: var(--sw-navy);
font-family: "Manrope", sans-serif !important;
font-size: 22px;
font-weight: 600;
letter-spacing: -0.6px;
}
.sw-gcc-country p {
margin-bottom: 0;
color: var(--sw-muted);
font-size: 13px;
font-weight: 400;
}
/* PROCESS */
.sw-process-section {
margin-bottom: 90px;
}
.sw-process-grid {
display: grid;
grid-template-columns: repeat(4, 1fr);
counter-reset: shipping-step;
}
.sw-process-step {
position: relative;
padding: 35px 26px;
border-top: 1px solid var(--sw-line);
border-right: 1px solid var(--sw-line);
border-bottom: 1px solid var(--sw-line);
}
.sw-process-step:first-child {
border-left: 1px solid var(--sw-line);
}
.sw-process-step::before {
counter-increment: shipping-step;
content: "0" counter(shipping-step);
display: block;
margin-bottom: 33px;
color: var(--sw-gold);
font-size: 15px;
font-weight: 700;
}
.sw-process-step h3 {
margin-bottom: 10px;
color: var(--sw-navy);
font-family: "Manrope", sans-serif !important;
font-size: 15px;
font-weight: 700;
letter-spacing: -0.2px;
}
.sw-process-step p {
margin-bottom: 0;
color: var(--sw-muted);
font-size: 13px;
font-weight: 400;
}
/* DELIVERY DETAILS */
.sw-details-section {
display: grid;
grid-template-columns: repeat(2, 1fr);
margin-bottom: 80px;
border: 1px solid var(--sw-line);
}
.sw-detail-block {
padding: 42px 38px;
}
.sw-detail-block + .sw-detail-block {
border-left: 1px solid var(--sw-line);
}
.sw-detail-block small {
display: block;
margin-bottom: 10px;
color: var(--sw-gold);
font-size: 9px;
font-weight: 800;
letter-spacing: 2px;
text-transform: uppercase;
}
.sw-detail-block h3 {
margin-bottom: 18px;
color: var(--sw-navy);
font-family: "Manrope", sans-serif !important;
font-size: 26px;
font-weight: 600;
letter-spacing: -0.8px;
}
.sw-detail-block p {
margin-bottom: 12px;
color: var(--sw-muted);
font-size: 13px;
font-weight: 400;
}
.sw-detail-block p:last-child {
margin-bottom: 0;
}
/* CONTACT */
.sw-shipping-contact {
position: relative;
overflow: hidden;
padding: 70px 35px;
text-align: center;
color: var(--sw-white);
background:
radial-gradient(
circle at top right,
rgba(197, 164, 109, 0.2),
transparent 30%
),
var(--sw-midnight);
}
.sw-shipping-contact::before {
content: "";
position: absolute;
inset: 15px;
border: 1px solid rgba(255, 255, 255, 0.1);
}
.sw-contact-content {
position: relative;
z-index: 2;
max-width: 720px;
margin: 0 auto;
}
.sw-shipping-contact small {
display: block;
margin-bottom: 14px;
color: var(--sw-gold-light);
font-size: 10px;
font-weight: 800;
letter-spacing: 3px;
text-transform: uppercase;
}
.sw-shipping-contact h2 {
margin-bottom: 15px;
color: var(--sw-white);
font-family: "Manrope", sans-serif !important;
font-size: clamp(32px, 5vw, 48px);
font-weight: 500;
letter-spacing: -1.5px;
}
.sw-shipping-contact p {
max-width: 590px;
margin: 0 auto 30px;
color: rgba(255, 255, 255, 0.68);
font-size: 14px;
font-weight: 400;
}
.sw-contact-buttons {
display: flex;
flex-wrap: wrap;
justify-content: center;
gap: 12px;
}
.sw-contact-button {
display: inline-flex;
align-items: center;
justify-content: center;
min-height: 51px;
padding: 13px 25px;
color: var(--sw-midnight);
background: var(--sw-white);
border: 1px solid var(--sw-white);
font-size: 11px;
font-weight: 800;
letter-spacing: 1.5px;
text-decoration: none;
text-transform: uppercase;
transition:
color 0.25s ease,
background 0.25s ease,
transform 0.25s ease;
}
.sw-contact-button:hover {
color: var(--sw-white);
background: transparent;
transform: translateY(-2px);
}
.sw-contact-button--outline {
color: var(--sw-white);
background: transparent;
}
.sw-contact-footer {
margin-top: 29px;
color: rgba(255, 255, 255, 0.38);
font-size: 9px;
font-weight: 600;
letter-spacing: 2px;
text-transform: uppercase;
}
/* TABLET */
@media screen and (max-width: 900px) {
.sw-gcc-list {
grid-template-columns: repeat(2, 1fr);
}
.sw-gcc-country:nth-child(3n) {
border-right: 1px solid var(--sw-line);
}
.sw-gcc-country:nth-child(2n) {
border-right: 0;
}
.sw-gcc-country:nth-last-child(-n + 3) {
border-bottom: 1px solid var(--sw-line);
}
.sw-gcc-country:nth-last-child(-n + 2) {
border-bottom: 0;
}
.sw-process-grid {
grid-template-columns: repeat(2, 1fr);
}
.sw-process-step:nth-child(2) {
border-right: 1px solid var(--sw-line);
}
.sw-process-step:nth-child(3) {
border-left: 1px solid var(--sw-line);
border-top: 0;
}
.sw-process-step:nth-child(4) {
border-top: 0;
}
}
/* MOBILE */
@media screen and (max-width: 749px) {
.sw-elite-shipping {
padding: 12px 10px 45px;
}
.sw-shipping-hero {
min-height: 470px;
padding: 55px 24px;
}
.sw-shipping-hero::before {
inset: 10px;
}
.sw-shipping-hero h1 {
font-size: 45px;
letter-spacing: -2px;
}
.sw-shipping-hero p {
font-size: 14px;
}
.sw-hero-eyebrow {
font-size: 9px;
letter-spacing: 2.4px;
}
.sw-hero-eyebrow::before,
.sw-hero-eyebrow::after {
width: 22px;
}
.sw-trust-strip {
grid-template-columns: 1fr;
margin-bottom: 58px;
}
.sw-trust-item {
border-right: 0;
border-bottom: 1px solid var(--sw-line);
}
.sw-trust-item:last-child {
border-bottom: 0;
}
.sw-delivery-grid,
.sw-details-section {
grid-template-columns: 1fr;
}
.sw-delivery-card {
min-height: auto;
padding: 34px 25px;
}
.sw-delivery-number {
margin-bottom: 26px;
}
.sw-detail-block + .sw-detail-block {
border-top: 1px solid var(--sw-line);
border-left: 0;
}
.sw-gcc-section {
padding: 58px 20px;
margin-right: -10px;
margin-left: -10px;
}
.sw-gcc-header {
grid-template-columns: 1fr;
align-items: start;
}
.sw-gcc-time-badge {
width: 100%;
}
.sw-gcc-list {
grid-template-columns: 1fr;
}
.sw-gcc-country,
.sw-gcc-country:nth-child(2n),
.sw-gcc-country:nth-child(3n) {
border-right: 0;
border-bottom: 1px solid var(--sw-line);
}
.sw-gcc-country:last-child {
border-bottom: 0;
}
.sw-process-grid {
grid-template-columns: 1fr;
}
.sw-process-step,
.sw-process-step:nth-child(2),
.sw-process-step:nth-child(3),
.sw-process-step:nth-child(4) {
border-top: 0;
border-right: 1px solid var(--sw-line);
border-bottom: 1px solid var(--sw-line);
border-left: 1px solid var(--sw-line);
}
.sw-process-step:first-child {
border-top: 1px solid var(--sw-line);
}
.sw-shipping-contact {
padding: 55px 22px;
}
.sw-contact-buttons {
flex-direction: column;
}
.sw-contact-button {
width: 100%;
}
}
Accurate Information
SHOPIWORLDS Delivery
Delivered With Care
A refined delivery experience across the United Arab Emirates and all GCC countries, combining speed, reliability, and dedicated customer care.
UAE Express Delivery in 1–4 hours
UAE Standard Delivery in 24–48 hours
All GCC Countries Delivery in 2–3 working days
United Arab Emirates
Delivery Designed Around Your Schedule
Choose from express and standard delivery options, supported by our trusted delivery partners across the UAE.
01
Express Delivery
Within 1–4 HoursAvailable in Dubai and Abu Dhabi between 7:00 AM and 7:00 PM for AED 19, subject to product and courier availability.
02Standard Delivery
Within 24–48 HoursAvailable throughout the UAE. Deliveries to remote areas may require up to 72 hours.
03Same-Day Delivery
Dubai & Abu DhabiSelected eligible orders placed before the daily cut-off may qualify for same-day delivery.
04Urgent Delivery
Other UAE AreasUrgent delivery may be arranged for selected destinations at an additional charge. Contact our customer-care team for confirmation.
◆
Final delivery options, charges, and estimated arrival times are displayed during checkout and may vary according to location, order time, product availability, public holidays, and courier capacity.
GCC Express Shipping
Premium Delivery Across the Gulf
Estimated Delivery 2–3 Working Days
UAE
United Arab Emirates
Local express and standard delivery options.
KSASaudi Arabia
Express delivery within 2–3 working days.
OMNOman
Express delivery within 2–3 working days.
KWTKuwait
Express delivery within 2–3 working days.
QATQatar
Express delivery within 2–3 working days.
BHRBahrain
Express delivery within 2–3 working days.
◆
GCC delivery estimates begin after the order has been processed and transferred to the courier. Public holidays, customs procedures, incomplete address details, or circumstances outside the courier’s control may affect delivery time. Shipping charges are displayed during checkout.
The SHOPIWORLDS Standard
A Seamless Journey From Order to Arrival
Every order is handled through a clear and carefully managed delivery process.
Order Confirmation
Your order is confirmed after successful payment .
Careful Preparation
Your selected products are checked and prepared securely for dispatch.
Courier Collection
The shipment is transferred to our delivery partner for final transportation.
Secure Delivery
Your order is delivered to the address and contact details provided during checkout.
Delivery Details
Customers are responsible for providing a complete delivery address, accurate mobile number, and clear location details.
Delays caused by incomplete, incorrect, or inaccessible delivery information may require rescheduling .
Receiving Your OrderDelivery Attempts
Please ensure that the recipient is available and that the courier can reach the mobile number provided with the order.
SHOPIWORLDS Customer Care
We Are Here to Assist
Contact our team for urgent delivery requests, shipment enquiries, location confirmation, or GCC shipping support.